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Call of Duty: Modern Warfare 4Call of Duty: Modern Warfare 4 · All · version Early access (DMZ)

DMZ disconnects wiped players' loot

ConfirmedReported as unpatched

Updated

DMZ servers crash and disconnect players mid-match, and everything they looted in that match is lost; they keep the equipment they deployed with and their progression. Call of Duty said on October 21 that it was resolved, but the launch patch notes do not list a fix, and players on Steam and X kept reporting disconnects and lost loot afterwards.

Lifecycle

Acknowledged · stage 3 of 5

8days open

Since first report

  1. Reported (reached)
  2. Confirmed (reached)—
  3. Acknowledged (reached) · now
  4. Partial (not yet)next
  5. Patched (not yet)—
Report → ack 0dIn current stage 8d
Workaround none yet
Game
Call of Duty: Modern Warfare 4
Platform
All
Affected version
Early access (DMZ)
Kind
Bug
Confirmation
Confirmed
Patch status
Reported as unpatched
First reported
Last updated
Latest fix or workaround
Fix, : CODUpdates: additional server-side changes released to address server disconnects. Source
How we label issues

Kind

  • Exploit: Repeatable and clearly advantageous to the player using it; essentially cheating.
  • Bug: Everything else: crashes, launch errors, broken features, visual or audio faults.

Confirmation

  • Confirmed: A developer or official account acknowledged it, an official known-issues board lists it, it appears in official patch notes, or 100+ corroborating posts on X were actually counted.
  • Unconfirmed: None of the above yet. Press articles are reports and never confirm an issue on their own.

Patch status

  • Unpatched: Known and open; no fix has been claimed.
  • Reported as unpatched: Players credibly report it persisting, including after a fix claim that never appeared in patch notes.
  • Partially patched: Official patch notes list a fix, but credible later reports say it still happens, or the notes only cover part of it.
  • Reported as patched: A developer, official account or player says it is fixed, but no official patch notes list it.
  • Patched: Official patch notes (a Steam news post or the publisher's patch notes page) list the fix, and nothing credible says it still happens.

Active means still affecting players: Unpatched, Reported as unpatched or Partially patched. Patched and Reported as patched issues are closed.

Estimated impact runs from 0.1 to 9.9 with one decimal. xploitr sets it from the rubric below. Factors: advantage to other players, reach, play blocked or progress lost, frequency, and whether a reliable workaround exists. Patched issues keep their historical impact.

Signed-in community members can report new issues and suggest status changes, such as Fixed or Still unpatched, with their platform, version and a source. Every report and suggestion is reviewed by an editor before anything on the record changes. A new issue is published only when the report has at least three independent sources (distinct accounts, or distinct sites for web pages, after blocked sources are removed), unless the owner approved that issue by hand. Approved input appears as a dated Update from the xploitr community source on the issue's timeline, credited to the member's username (reports can opt out and stay anonymous); nothing is counted or published automatically.

Impact bands

  • 0.1–2.9 Low: Cosmetic, audio, text and UI glitches with no effect on play.
  • 3.0–4.9 Moderate: Narrow gameplay bugs or small exploits, rare or with a workaround.
  • 5.0–6.9 Elevated: Bugs most players in a mode notice: hit registration, desync, balance-breaking damage.
  • 7.0–8.4 High: Widely abused competitive or economy exploits; crashes many players hit.
  • 8.5–9.9 Severe: Launch blockers, widespread progress or item loss, exploits that break the game for everyone.

Each issue has a dated timeline of updates (report, acknowledgement, announcement, fix, workaround). Update summaries are our own words; quotes and excerpts are the source's words, or our English translation when marked.

Estimated impactEstimated impact 9.0 out of 9.9, SevereOur estimate from how many players it reaches and what it costs them.

Updates · 25

Show fewer
  1. Report

    DMZ servers have been crashing since the morning and players are losing all the loot they collected.

    @charlieINTEL on X ·

    @charlieINTEL on X · · View post

  2. Report

    Lost connection to the host mid-match, lost everything and now can't progress DMZ missions.

    @OLDZ_Gaming on X ·

    @OLDZ_Gaming on X · · View post

  3. Acknowledged

    Aware of players disconnecting from matches; a potential fix is deployed. Affected players keep their starting equipment and progression but not the match's loot.

    @CODUpdates on X ·

    @CODUpdates on X · · View post

  4. Acknowledged

    Infinity Ward's Trello card: investigating disconnects from matches; a protection fix lets affected players keep their starting equipment and progression, but not loot from the match. The card was moved to Resolved on October 21.

    Infinity Ward on Trello ·
    “We’re investigating an issue causing some players to disconnect from matches. We’ve released a protection fix so affected players retain their starting equipment and progression, but not loot collected during the match.”
    Infinity Ward on Trello · Open source
  5. Fix

    This issue has been resolved.

    @CODUpdates on X ·

    @CODUpdates on X · · View post

  6. Report

    Five or more DMZ disconnect failures in a day; the game freezes on exit after reconnecting fails. 3 more posts in the thread.

    SilvaDrac · Steam · Forum thread ·
    “Have managed to actually finish and exfil once today. With five plus disconnect game fails. Which seems to require manual closing of game from task bar, since game freezes controls at 'exit' final message when it gives up reconnect.”
    SilvaDrac · Steam · Forum thread · Open source
  7. Report

    IGN reports DMZ server crashes are costing players the loot from that run, and that some players still report problems after Infinity Ward's fix.

    IGN (Cade Onder) on Media report ·
    IGN (Cade Onder) on Media report · Open source
  8. Report

    After the launch notes: booted to camp with no rejoin; loot lost.

    Atago · Steam · Forum thread ·
    “booted to camp, no rejoin given. Had some tasty loot and poof, no you didn't lol Fix your game fr”
    Atago · Steam · Forum thread · Open source
  9. Report

    After the launch notes: two games in a row crashed, keeping starter gear, XP and mission progress (consistent with the catalog symptom).

    gorillaCHEEZ · Steam · Forum thread ·
    “2 games in a row where game crashed. Kept starter equipment, xp gained and missions progress”
    gorillaCHEEZ · Steam · Forum thread · Open source
  10. Report

    Later that day: hit DMZ server crashes in two matches and lost everything except the items they brought in.

    @gongxi_cg on X ·

    @gongxi_cg on X · · View post

  11. Fix

    CODUpdates: additional server-side changes released to address server disconnects.

    @CODUpdates on X ·

    @CODUpdates on X · · View post

  12. Report

    Getting better but still disconnected twice in one match; lost money saving the operator.

    @kylevarnadore on X ·

    @kylevarnadore on X · · View post

  13. Report

    Lost a weapon blueprint from the secure slot; crashing is still not fixed.

    @texasrattler2 on X ·

    @texasrattler2 on X · · View post

  14. Report

    Oct 22, 06:52Z: 'Server crashes losing my collected DMZ kit.'

    @ItisKennyKane on X ·

    @ItisKennyKane on X · · View post

  15. Report

    Constant disconnects.

    @GarrityJak on X ·

    @GarrityJak on X · · View post

  16. Report

    Crashed around nine times on day one, lost almost all loot, nothing restored.

    @NRN0815 on X ·

    @NRN0815 on X · · View post

  17. Report

    Oct 22: lost everything because of the connection.

    Skipper · Steam · Forum thread ·
    “Fun to lose all your stuff because the connection in this game is abysmal trash”
    Skipper · Steam · Forum thread · Open source
  18. Report

    After disconnecting, cannot rejoin the match; wants operators returned.

    @SupSeraph on X ·

    @SupSeraph on X · · View post

  19. Report

    Disconnected twice in the exfil chopper last night; lost loot including blueprints.

    @Gam3rs4Life on X ·

    @Gam3rs4Life on X · · View post

  20. Report

    Server crashed near exfil, losing loot including LT dog tags.

    @xCH4PPYx on X ·

    @xCH4PPYx on X · · View post

  1. Report

    Lost a lot of good loot because of this (reply to the server-side fix post).

    @Francis_Burgers on X ·

    @Francis_Burgers on X · · View post

  2. Report

    Oct 22: a player says they get kicked constantly and lose their gear and loadout every time the servers crash mid-match.

    Mina · Steam · Forum thread ·
    “Is anyone else getting kicked constantly? Every single time the servers crash or go down mid-match, we lose our entire gear and loadout. It ♥♥♥♥♥ us over every time. Fix your servers! Pleeeeeeaas”
    Mina · Steam · Forum thread · Open source
  3. Report

    Game crashed and lost the operator.

    @DylanAbernethy7 on X ·

    @DylanAbernethy7 on X · · View post

  4. Report

    Oct 22: a player says five blueprints were lost to crashes that wiped their loot.

    @_DustyDroid_ on X ·

    @_DustyDroid_ on X · · View post

  5. Report

    Oct 24: a player says DMZ crashed 3 times; each time the exfil failed, the gear was lost and the operators went MIA.

    Community report on reddit ·
    “So dmz have crashed 3 times and every time i fail to exfil and i lose all weapons and everything, and all my operators goes MIA, so i have to spend cash. Anyone else or just me?.”
    Community report on reddit · Open source
Sources · 254 Official21 Community@CODUpdatesOfficial+ 21 similar community reports and 3 official postsShow all →
Call of Duty UpdatesOfficial@CODUpdates
“📢 Call of Duty: #ModernWarfare4 | #DMZ Early Access We’re aware of an issue causing some players to disconnect from matches. We’ve deployed a potential fix and are monitoring the results. Players who disconnected due to this particular issue will retain the equipment they started the match with …”
  • Infinity Ward · TrelloOfficialOpen
    “We’re investigating an issue causing some players to disconnect from matches. We’ve released a protection fix so affected players retain their starting equipment and progression, but not loot collected during the match.”
  • @CODUpdatesOfficialView post
    “🛠️ This issue has been resolved.”
Show all 25 sources